Updated: January 2026

Privacy Policy Sinicuci – Your Data Protection

At sinicuci, your privacy is more than a legal obligation — it is a responsibility we take seriously. Find out exactly how we collect, use and protect your personal information.

Our Commitment: Sinicuci complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal information will not be sold, rented, or shared with third parties without your consent, except under the circumstances outlined in this policy.

1 Introduction

This Privacy Policy explains how sinicuci ("we", "our platform") collects, uses, stores and protects the personal information you provide to us when using our online entertainment platform at sinicuci.onl and the associated mobile app.

We understand that trust is the foundation of the relationship between players and a platform. That is why we do not merely meet minimum legal requirements — we go further by ensuring every data-related decision is made with users' best interests as the top priority.

By registering or continuing to use the sinicuci platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to delete your account.


2 Information We Collect

Sinicuci collects several categories of information depending on how you interact with the platform. Below is a summary of the types of information involved:

Data Category Examples of Information Primary Purpose
Identity Information Full name, date of birth, identification card number, photo KYC verification, legal compliance
Contact Information Email address, phone number, residential address Communication, account notifications
Financial Information Payment methods, transaction history, banking information Processing deposits & withdrawals
Technical Data IP address, device type, browser, operating system Security, performance analytics
Activity Data Game history, betting, wins, session duration Responsible gaming, service improvement

We only collect information that is genuinely necessary for legitimate purposes. We do not collect sensitive information such as biometric data, medical records or religious beliefs unless specifically required and you have provided explicit consent.


3 How We Collect Information

Sinicuci collects personal information through a number of different channels. It is important that you understand each method so you can make informed decisions about the data you share with us.

  • Account Registration: Information you fill in when opening a new account, including name, email, phone number and date of birth.
  • KYC Process: Identity documents such as MyKad, passport or driving licence uploaded for identity verification purposes.
  • Financial Transactions: Details related to deposits, withdrawals and payment history via FPX, Touch 'n Go, GrabPay, Boost and other channels.
  • Platform Usage: Data generated automatically as you play, browse or interact with any part of the sinicuci platform.
  • Communication: Information you provide when contacting our support team via live chat or email.
  • Cookies and Tracking Technologies: Technical data collected automatically via your browser or mobile app.

4 How We Use Your Information

Every piece of information we collect is used only for lawful and specific purposes. We never use your data for unrelated purposes without your prior consent.

  • Verifying your identity during registration and the KYC process as required by law.
  • Securely processing deposits and withdrawals and ensuring smooth financial transactions.
  • Detecting and preventing fraudulent activity, money laundering and platform abuse.
  • Providing effective customer support and accurately addressing any inquiries or complaints.
  • Sending important notifications related to your account, promotions or policy updates — you can unsubscribe at any time.
  • Improving user experience, platform performance and developing relevant new features.
  • Complying with legal and regulatory obligations applicable to the operation of an online gambling platform.
  • Implementing responsible gaming programs such as monitoring concerning wagering patterns and reaching out to players who need assistance.

Sinicuci will not use your data for third-party advertising or sell it to any marketing company. All marketing communications from us relate directly to sinicuci services only.


5 Data Sharing and Disclosure

Your privacy is our priority. Sinicuci does not sell, rent or disclose your personal information to third parties for their own commercial purposes. However, there are certain situations where we need to share data to keep the platform running safely and in compliance with the law:

  • Service Providers: We work with trusted payment providers, gaming platforms and analytics services that help us operate the platform. They may only use your data in accordance with our instructions and are bound by strict confidentiality agreements.
  • Authorities: Sinicuci will disclose information when required by law, court order, or direction from a legitimate regulatory authority in Malaysia.
  • Fraud Prevention: In situations where fraudulent activity or suspected financial crime is identified, we may share relevant information with the appropriate authorities or financial institutions involved.
  • Business Transfers: In the event of a merger, acquisition or asset sale, user information may be transferred as part of that process. You will be notified in advance.

All third parties with whom we share data are required to comply with security and privacy standards equivalent to our own. We do not permit them to use your data for any purpose other than those specified in our cooperation agreements.


6 Data Security

Sinicuci continuously invests in the latest security infrastructure to keep your personal data protected at all times. Our security measures encompass multiple layers of protection:

  • 256-bit SSL Encryption: All data transmitted between your device and sinicuci servers is protected with industry-grade encryption.
  • Secure Storage: Passwords and sensitive information are stored in hashed form using the latest cryptographic algorithms — we cannot read your password ourselves.
  • Two-Factor Authentication (2FA): Available for all accounts to add an extra layer of security during login.
  • 24/7 Monitoring: Our systems are monitored around the clock to detect any suspicious activity or intrusion attempts.
  • Security Audit: Sinicuci conducts regular security audits by independent parties to identify and address any system vulnerabilities.
  • Access Control: Only authorised personnel may access user data, and every access is logged for audit purposes.

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a security breach affecting your data, we will notify you within the timeframe required by law and take immediate action to contain the damage.


7 Cookies and Tracking Technologies

Sinicuci uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and understand how players interact with our website.

  • Essential Cookies: Required for core platform functions such as login, session management and security. Cannot be disabled.
  • Performance Cookies: Collecting information on how users use the platform to help us improve the experience.
  • Preference Cookies: Saving your settings such as language, region and display preferences so you do not need to reset them each time.
  • Analytics Cookies: Helping us understand traffic and usage patterns in aggregate for continuous improvement.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the sinicuci platform.


8 Your Rights

As a sinicuci user and as a Malaysian citizen protected by PDPA 2010, you have the following rights regarding your personal data:

Right of Access
You may request a copy of all personal data we hold about you at any time.
Right to Rectification
You have the right to request correction of inaccurate or incomplete data within a reasonable timeframe.
Right to Erasure
You may request deletion of your personal data, subject to legal retention obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You have the right to receive your data in a structured, machine-readable format.
Right to Restriction
You may request that we restrict the processing of your data under certain circumstances.

To exercise any of the rights above, please contact our privacy team via email or live chat. We will process your request within 30 calendar days.


9 Child Data Protection

Sinicuci is an entertainment platform exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors.

If we find that we have collected data from individuals under the age of 18, the account will be terminated immediately and all related data will be deleted promptly. Parents or guardians who suspect their children have registered on this platform are requested to contact us immediately.


10 Data Retention Period

Sinicuci retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

  • Active Account Data: Retained for as long as your account remains active on the sinicuci platform.
  • Financial & KYC Data: Retained for a minimum of 7 years after the transaction date or account closure, in accordance with Malaysian legal requirements.
  • System Logs: Technical data and security logs are retained for 2 years for digital forensics and security investigation purposes.
  • Support Communication: Customer support conversation records are retained for 3 years for training and quality assurance purposes.

After the retention period ends, data will be securely deleted or anonymised so it can no longer be personally linked to you.


11 Privacy Policy Amendments

Sinicuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technical requirements, or legal obligations. The "Last Updated" date at the top of this page indicates when the latest version was published.

For material and significant amendments, we will notify you via in-account notification or email before the changes take effect. Continued use of the platform after notification is considered acceptance of the amended policy.


12 Contact Us

If you have any questions, concerns or wish to exercise your privacy rights, our team is ready to help:

Live Chat
Available 24/7 — the fastest way to get immediate help with your privacy or account inquiries.
Privacy Email
[email protected] — for official data requests, we will respond within 30 days.

Industry-Grade Data Protection

Sinicuci invests in the latest security infrastructure to ensure that every piece of information you entrust to us is handled with full responsibility.

End-to-End Encryption

All communication between your device and the sinicuci platform is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.

Secure KYC Verification

Our KYC process uses an audited document verification system. Your identity documents are stored in a secure environment and accessed only by authorised personnel.

Malaysia PDPA Compliance

Sinicuci fully complies with Malaysia's Personal Data Protection Act 2010. You have full rights over your data and we respect every privacy-related request.

No Data Sales

Your data is not sold, rented or shared for third-party advertising purposes. We do not build profiles for sale to advertisers or external analytics companies.

Continuous Monitoring

The sinicuci security team monitors our systems 24 hours a day, 7 days a week to detect and address any security threats before they affect your data.

Regular Independent Audits

Our privacy and security practices are reviewed periodically by qualified independent auditors to ensure we consistently meet the highest industry standards.

Your Data is Safe. Join Sinicuci with Confidence

We understand how important privacy is to you. That is why we built a robust data protection system before inviting you to join millions of satisfied sinicuci members across Malaysia.

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