Terms and Conditions Sinicuci – User Guide

1 Acceptance of Terms

By accessing, registering for, or using any part of the sinicuci platform — whether through the website, mobile app, or any other medium we provide — you acknowledge that you have read, understood, and agreed to be fully bound by these Terms and Conditions.

If you disagree with any part of these terms, you are advised not to use the sinicuci platform. Continued use following any amendment to the terms will be considered acceptance of the revised terms.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy us, all of which together form the entire agreement between you and sinicuci.

2 Account Eligibility

To register and use sinicuci's services, you must meet the following requirements without exception:

• Be at least 18 years at the time of registration.
• Be legally competent to enter into a valid and enforceable agreement.
• Not residing in any region or country that prohibits access to online gambling platforms.
• Not included on any self-exclusion list enforced by any relevant regulatory body.
• Registering only one (1) account — owning multiple accounts is strictly prohibited.

Sinicuci reserves the right to decline registration applications or close existing accounts without providing a reason if there are reasonable grounds to believe that eligibility requirements have not been met.

3 Account Responsibility

You are fully responsible for all activities that occur under your sinicuci account, including all wagering, financial transactions, and communications conducted through the account.

• You are required to keep your account password secure and must not share it with any other party.
• Sinicuci shall not be liable for any loss or damage arising from unauthorized access to your account due to your own negligence.
• You must notify the sinicuci support team immediately if you suspect any unauthorized access to your account.
• All information provided during registration must be accurate, current, and complete. Any changes to personal information must be updated promptly.
• Transferring, selling, or giving your sinicuci account to another party is strictly prohibited.

4 Deposits and Withdrawals

Sinicuci supports a wide range of local Malaysian payment methods including FPX, Touch 'n Go eWallet, GrabPay, Boost, Maybank2u, CIMB Clicks, and more. All transactions are processed in Malaysian Ringgit (MYR).

• Deposit: All deposits are processed instantly or within a very short timeframe depending on the chosen payment method.
• Withdrawal: Withdrawal requests are processed within the designated business hours. Minimum and maximum withdrawal amounts apply and are displayed in your account's finance section.
• Verification: Sinicuci reserves the right to request identity verification documents and proof of source of funds before processing any withdrawal to ensure KYC compliance.
• Refund: Should any technical issue or error occur in transaction processing, sinicuci will conduct an investigation and resolve the matter within a reasonable timeframe.

5 Bonuses and Promotions

Sinicuci offers a wide range of bonuses and promotions for both new and existing members. Each bonus is subject to specific conditions stated in its respective promotional terms.

• The welcome bonus may only be claimed once per new member.
• All bonuses are subject to the specified wagering requirements before a withdrawal can be processed.
• Bonuses may not be transferred, sold, or directly exchanged for cash without first meeting the wagering requirements.
• Sinicuci reserves the right to cancel, modify, or withdraw any promotion at any time with or without prior notice.
• Any attempt to abuse the bonus system, including the use of multiple accounts to claim the same bonus, will result in bonus forfeiture and possible account closure.
• Winnings generated from free spins or bonus credits are subject to the maximum withdrawal limit specified in the relevant promotion terms.

6 Game Rules

All games available on the sinicuci platform are operated using a Random Number Generator (RNG) that has been audited and certified by a qualified independent body. This ensures every game outcome is entirely random and fair.

• Game results are final and cannot be disputed unless there is clear evidence of a technical error that affected the outcome.
• In the event of a system or technical disruption during a gaming session, sinicuci reserves the right to void the affected round and return the wagering amount to the player's account balance.
• Players are responsible for ensuring a stable internet connection while playing. Sinicuci is not liable for any losses resulting from connectivity issues on the player's end.
• Any attempt to exploit game bugs or use automated software (bots) is strictly prohibited.

7 Prohibited Activities and Fraud Prevention

Sinicuci enforces a zero-tolerance policy toward all forms of fraud, money laundering, and unlawful activity on our platform. The following activities are strictly prohibited:

• Registering or using multiple accounts to gain an unfair advantage or claim duplicate bonuses.
• Using third-party software, automated bots, or any tools designed to manipulate game outcomes.
• Colluding with other players to manipulate online games, particularly in poker games or live tournaments.
• Depositing or withdrawing funds using a payment method that does not belong to you.
• Uploading false or tampered identity documents during the KYC process.
• Any suspected activity related to money laundering or financing of illegal activities.

8 Account Closure and Suspension

Sinicuci reserves the right to suspend, restrict, or close any user's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Verification that the player is under 18 years of age.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Suspected activity related to fraud or money laundering.
• Self-exclusion requests submitted by the player themselves or by an authorized guardian.

Users may also close their own account at any time by contacting the sinicuci customer support team. Any valid remaining funds in the account will be processed for withdrawal once all required security checks have been completed.

9 Limitation of Liability

To the extent permitted by applicable law, sinicuci, its directors, employees, and partners shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of this platform.

• Sinicuci makes no guarantee that the platform will operate without interruption or be entirely free of errors at all times.
• Losses arising from betting decisions made by the player are solely the player's own responsibility.
• Sinicuci is not responsible for any taxes or levies that may be imposed on player winnings under applicable local laws.

10 Terms Amendment

Sinicuci reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on this website.

We encourage you to review this page regularly to stay informed of the latest applicable Terms and Conditions. The "Last Updated" date shown at the top of this page indicates when the most recent amendments were made.

11 Applicable Law

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of online gambling platforms. Any dispute arising in connection with these Terms and Conditions or the use of the sinicuci platform shall be resolved through a mutually agreed arbitration process before any formal legal action is taken.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity of the remaining provisions, which shall continue in full force and effect.

12 Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the sinicuci support team is available to assist you at any time through the following channels: